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Guestbook

WELCOME TO THE GOLDEN ARROW LAKESIDE RESORT GUEST BOOK!

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We are a family owned resort that has strived since 1974 to have our guests feel welcome and right at home in the Lake Placid area. Many guests visit our resort year after year and enjoy all the hospitality that we have to offer. Our hand picked staff has been called the friendliest in town & would be more than happy to assist you in planning your vacation.

We encourage all of you to spend the time and write about your experiences in Lake Placid and your stay at the Golden Arrow. We welcome all comments and are always looking for great ideas to improve our guests stay. We honestly look forward to hearing from each and every person. Thank you all and enjoy your next trip to Lake Placid!!

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53 Responses to Guestbook

  1. Shane Angus says:

    This is a great blog and a great website!

  2. admin says:

    Well your hotel was such a nice experience I just wanted to tell you that all the effort you and your staff put into the hotel is really appreciated. I own nursery schools in NJ and know how hard it is to compete with larger companies and keep good staff and all the other obstacles to maintaining excellence. We are also a family run business. We both really enjoyed reading about the history of the hotel and your family. Thank you for a nice night and when we return we will certainly stay with you! Charlies was great too!

    Sincerely,
    The Bilman Family

  3. admin says:

    My husband and I celebrated our 25 Wedding Anniversary in Lake Placid/stayed at your resort on 1/23 and 1/24 of 2008. I must say this was a wonderful experience. Perfection is how I would describe the hotel, staff, room and service. Bravo and thank-you so much for treating us like royalty.

    Sincerely,
    The Fedorka’s

  4. admin says:

    I am a Hotel, Resort and Tourism Management major at Paul Smiths College. I got to watch, today, the presentation about the Golden Arrow at our Hospitality Symposium. I just wanted to say thank you for taking the time to come out here and share information about your “green hotel”. I am amazed by all the steps you have taken to make yourself “green”.

    Thank you,
    Mr. Krenn

  5. admin says:

    My husband and I were married in North Elba at the Paul White Memorial Band Shell in 2004. In the past, we stayed at the Mirror Lake Inn, but your courteous staff, beautiful waterfront and reasonable prices got our attention two years ago. We just “stopped in” to view the guest rooms and last fall we had a wonderful long weekend at the Golden Arrow. I cannot wait to see how the pool and the other renovations have turned out … see you in May! ~Hope & Rob Pardee

  6. admin says:

    Hi- My favorite spot at the Golden Arrow is the Windfall Suite. Are any of the new suites similar to it with a kitchen? Thanks!

    Sincerely,
    Marcia Parsons

    Dear Ms. Marcia Parsons:

    Thank you so much for your response about the Windfall Suite. We are glad that enjoy this room. There will be in the new wing when it is finished three new kitchenette suites available called our Tabletop Suites. At this point the construction crew has not given any further details about the arrangement. These rooms should be done by no later then late summer season. Please contact us anytime in the future and we should have further information on the set up and bed arrangements. We thank you for your response.

    Richard
    Golden Arrow Lakeside Resort

    Thanks Richard- that is wonderful news! Staying at the Golden Arrow is always one of the highlights of my summer. Lake Placid is the best of the Adirondacks, and the Golden Arrow is the best of Lake Placid

    Sincerely,
    Marcia Parsons

  7. admin says:

    Thank you for another awesome stay! Your kind staff has made this stay phenomenal. The “Welcome Gift Bag” is so thoughtful and sweet. It is also great that you participate to the “green” program and no smoking policies, these are excellent initiatives. Looking forward to our next stay!

  8. admin says:

    I recently stayed in the ALGONQUIN SUITE and 100% loved the stay in this room and at the resort. The bed is so comfy and we loved the Jacuzzi tub. We also loved the “green” policies! Little details like Kohler fixtures make it great. This is an awesome resort!!

  9. admin says:

    To the Golden Arrow Staff:

    Thank you for making our 60th anniversary so enjoyable. We just cannot thank you enough for all that you did for us. The Echo Suite was most enjoyable, beginning with the 2 scented candles lit when we came in. What a beautiful welcome. The whole suite was fantastic. We felt right at home.

    Everybody had a nice smile and was very pleasant. They did everything that they could for us. The staff was nice to be around. Thank you again and we really appreciate what you did for us. We really had a nice 60th anniversary.

    Sincerely,
    Barbara and Ollie Palmer

    P.S. Enjoyed your beautiful history book

  10. admin says:

    Very beautiful, romantic place for a honeymoon. We enjoyed our stay in the Echo Suite and hope to return in the future! Everyone we passed, greeted us with a smile and asked how we are doing.

    Sincerely,
    Mr and Mrs. Terpstra

  11. admin says:

    To the Golden Arrow Lakeside Resort:

    We wanted to write to thank you for your wonderful hospitality during our stay at your resort in February. Our trip was particularly special, as we were married in your lobby! Your staff could not have made it any more perfect; we felt we received elite service, making the memories at the Golden Arrow Lakeside Resort even more precious to us. Royalty is how we were treated; every need was met with grace and swiftness. Thank you!

    Besides the amazing staff and service, the facilities were very welcoming and charming, yet modern and comforting. We truly enjoyed staying in the Panther Suite, where we could host our friends in the living room, cuddle up by the fire, watch a movie from bed, enjoy both balconies and the magnificent winter wonderland view, and soak in the large whirlpool tub. In addition, the pool and game area kept us occupied the first night we were there, and being connected to Roomer’s and the Alpine Mall was convenient and safe. Charlie’s Restaurant also deserves our praise; their food was delicious, the staff friendly, and the room-service very accommodating. Staying within walking distance to the Olympic Village and quaint village shops made for the ideal location.

    Your resort will remain part of our memories for a lifetime to come. The setting of our wedding, our photos capture the great backdrop the Golden Arrow provided, and we’ll always cherish your destination. We hope to visit again, perhaps while celebrating an anniversary!

    Thank you again for being such an important part of our marriage!

    With gratitude,

    Tim and Emily

  12. rosesnbop says:

    To the Golden Arrow Staff:

    We just returned from our wonderful vacation in Lake Placid at the Golden Arrow. You made our anniversary celebrations most memorable. The gift bags were so thoughtful and we cannot thank you enough for giving us the best rooms in the house. Coming out of our rooms and seeing the magnificent view of the lake and the mountains was just great. We thoroughly enjoyed the boats too. The hospitality of the staff, especially Cindy, our housekeeper, made our stay even more enjoyable. You run a first class establishment and we will be sure to recommend the Golden Arrow to everyone. We look forward to our next visit to Lake Placid and your wonderful hotel.

    Thank you again,
    The Hawk and Ottomanelli Familys

  13. Tania says:

    Golden Arrow Resort:

    My husband and I have been to Lake Placid every year in the Spring since our engagement March 1999 (in LP). Each time we have stayed at the Golden Arrow. We love it so much that in the last 3 years we have brought my parents along. Before that my husband used to come with his buddies for a golf trip. LP has great golf and shopping and the best accommodations at the Golden Arrow. Now that we have a child it is the only time we get away for a break. A yearly tradition for sure.

    Thanks for everything.
    Mrs. Gonsalves

  14. Bob says:

    My family and I just recently stayed at your resort, in the Santanoni Suite. The resort, accommodations, view and the customer service from your staff were superior. When we get back to Lake Placid I will not consider any other resort to stay in. One of the highlights of the trip was your complimentary row boat; there is no better bonding for a father and his 12 year old daughter then rowing across Mirror Lake. Thank you for a great vacation!

  15. ron says:

    Thanks for making our 35th anniversary special. It was a million dollar view. If this isn’t heaven it must be paradise. Thanks again for everything.

    The Hutton Family

  16. David Buchbinder says:

    Golden Arrow Staff

    My family and I are returning at the end of August for our 8Th straight summer visit. We look forward to our stay each year. Your hotel and your wonderful staff have made our summer visits amazing.

    We wish it was time to visit right now instead of six more weeks.

    The Buchbinders
    Plainview, New York

  17. Carol Young says:

    Counting the days until we arrive next friday it`s been two years!! Last time we and our extended family including two dogs stayed in the Debar and Cascade suites. This will be our first stay with a Lake view. We just called this am and added the dogs your staff was so accommodating and made my panic seem like no big deal!! Thank you and see you in 6 days!!!!

  18. Bonnie Kreckel says:

    A friend and I just returned home on Sept 5th. All of the staff were exceptionally polite and smiling. Our meals were wonderful and wish we could bring the chefs home with us. We enjoyed each of the watercrafts, the pool and the hot tubs and came home with freckels and tans.

    The green roof and all of your efforts to recycle are commendable.

    Thank you everyone for a wonderful vacation. We look forward to returning next year.

  19. William says:

    I simply want to express to you how much my family and I enjoy staying at the Golden Arrow. We first stayed there several years ago when ny niece was skating in a competition at the Olympic Center and won a silver medal. We have been going back for skating and family vacations both in the winter and summer ever since.

    We are always impressed by the kind, courteous staff who go out of their way to make us feel at home. This includes the persons who work at the desk as well as those who provide housekeeping. Each is always very friendly and accommodating and it is one of the many reasons why we choose to stay there.

    You probably hear frequent compliments about your hotel, but I thought I would reduce mine to writing and add it to the list. I hope you will acknowledge those who are responsible for making our stays so enjoyable.

    Hope to see you again ,
    Rev. William Wallace

  20. Dale says:

    Our stay is only a few weeks away and we are so very excited to be spending our 36th wedding anniversary with you. We so enjoyed our 34th and 35th wedding anniversaries with you that we thought we would make it an annual event for us. Dale and I spent our summers before we were married working in Lake Placid and have so many great memories of Lake Placid! We have stayed at several hotels in Lake Placid, yours is our favorite. We love Mirror Lake and the view is always spectacular especially during peak season in the fall.

    Sincerely,
    Mr. Kruse

  21. Rick says:

    Dear Friends at the Golden Arrow:

    My wife and I were guests at your resort. One night we sat our on our deck facing the lake. I love to write poetry so grabbed my notebook and wrote “Adironack Grace”. The evening was perfect! I wanted you to have a copy.

    ADIRONDACK GRACE

    The heart in constant search
    of pleasures to fill it’s vase-
    finds enough in the Adironacks
    with it’s rustic mountain grace.

    A breeze whispers softly
    stars fill the evening sky-
    moonlight dances on the lake
    it’s something you can’t buy.

    Shadows of the mountains
    caught in heavens light-
    stand quietly in the distance
    seeming to grow in height.

    Two Lovers stand together
    their heads tipped to the sky-
    leaving this worlds problems
    It’s something you can’t buy.

    Written by Rick Bessette
    7/26/08

    Your resort always brings peace and comfort to the guests.
    Thank you!

    Sincerely,
    Rick Bessette

  22. Steve Jurcsak says:

    Love the place we have been coming since 2005 before that we used ride to the coast for 4 hours just to get there. We try to make it for all four seasons but I love the fall the best. We will be back 10th and 11th of Ocotber again this year for our 28 wedding anniversary and we enjoy our stay each time. We have told our friends about the Golden Arrow and they now stay with you when they come up to Lake Placid. Our favorite room is the Gothics room but we have stayed in others and are they clean and neat everytime we stay. We would like to Thank your you and all of your staff for doing everything to make our stay with you so wonderful. See you soon.

    Thank You

    Steve & Patricia Jurcsak

  23. Susie says:

    My kids and I would like to thank you all for a most memorable week-end. Your staff was very friendly, hospitable and our accommodations were first class. I just wanted to write you all and let you know that we have great memories and look forward to returning in the months to come to re-experience your hospitality.

    Thank you!
    The Sendel Family

  24. Tom says:

    My wife and myself would like to thank everyone for a wonderful time at your hotel. We would like to thank the young lady that took our reservations and gave us a great room overlooking the lake. It was our 35th Wedding Anniversary and you made it special for us.

    Thank you to your staff for always having a smile for us and helping us all the time. A very special thank you to our housekeeper our room was very clean. As a nurse I fear the bathrooms, but our room and bathroom was so clean and I never feared the bathroom or tub.

    When we arrived the front desk was awesome, there was a gift bag for us and a very nice note from the owners, it was so nice and made us feel so welcome, again Thank You.

    The restaurant was great, our breakfast and dinners were awesome and the staff were so nice and again always had a smile and were so pleasant.

    We will be returning to Lake Placid again, and we will stay at your place, and we have told all our friends to go to the Golden Arrow Lakeside Resort. Thank you so much for making us feel so important, safe, relaxeed and just welcomed.

    Tom and Cathy Barker

  25. julia says:

    I just want to thank and congratulate the Golden Arrow Resort. We love you! I have stayed with you on many occassions over the years and every time has been great. Your staff and rooms are great! Your commitment to being “Green” is great! Thank you for being an inspiration. I tell hotel owners in my home town to aspire to your standards.

    I hope to see you soon and thank you for the Christmas card- it was so cool.

    Sincerely
    The Prince Family
    Dedicated Guest

  26. Heather says:

    I just wanted to comment on your hotel, we had a fantastic time in Lake Placid this past weekend. We stayed in the Algonquin Suite and the accomodations were just wonderful. We have stayed with you a few times over the past 7 or 8 years and each time the rooms are clean, the service is great and we can’t imagine staying anywhere else when we visit Lake Placid. Thank you for making our most recent visit enjoyable and memorable. We definitely would recommend your establishment as the best place to stay in Lake Placid, NY. Thank you. Heather Johnson

  27. Laurie Krause says:

    Just have to say our 5 hour trip to see ya was well worth it.
    We came in Feb and it was SOOO cold..to us at least but our room was great we got one overlooking the lake and we got to watch the snow dogs getting on their leash for dog sledding along with being able to go out on our balcony and see the toboggan riders at night. The kids could see when the lights came on down at the toboggan ride and knew it was time to go.The staff was Great that booked our room and reserved oe overlooking the lake for us thank u thank you..our oldest enjoyed boarding whiteface and we took in the gondola ride and then off to the ski jumps and ice skating at the oval and then the oldest did the skeleton which was too cool then back to the resort to take a dip in the pool and warm up and finish getting rid of any extra energy they may have had..my poor hubby had pneumonia when we cam up but sucked it up to have fun with kids for a bit the sauna was a well relief for him and the hottub..We hope to come back and see how summer is there and hopefully overlook the lake again..and hubby not be sick and we will definitely be back for winter …so much fun and nice people all over…we especially loved the pizza place across the street from the oval next to gas station great prices and great staff there too guy made kids pirate hats out of newspapers and a boat they thought it was so cool..Hope to see ya’ll again soon…

  28. Alan says:

    We have enjoyed every moment of our stay in July. Beautiful setting, friendly, helpful people. Everyone has been lovely.
    Thank you!!!

  29. Tom & Cathy Barker says:

    Management & Staff

    We are so excited to come back to the Golden Arrow resort. It will be our 36th Wedding Anniversary and for the last few years we have come to the Lake Placid. Thank you for the seeds(flowers), I hope they bloom before we come back. It was a very nice thought. Thank you.

    Again we are looking forward to seeing the wonderful staff you have and we know we will enjoy ourselves. Also your place is very clean Kudos to your cleaning staff.

    Best wishes,
    Tom and Cathy

  30. rofasa says:

    My Family and I are looking forward to our 9th straight visit later this month. We look forward to our visit all year and now that it is only weeks away we are starting to plan on what to bring with us. The Kayak and fishing poles are a gimme and the hiking boots are a necessity.

    The pictures of the Beach area look great after the renovation.

    See you in a few weeks.

  31. For more years then I can count, we have been very pleased with the service and staff at the Golden Arrow resort.

    Over the years, we have stayed @ the Golden Arrow for many reasons: Ice hockey tournaments, hiking and canoeing in the ADK’s and for the past few years to also combine hiking and my freelance photography opps, of the Adirondacks.

    Each and every stay has been relaxing and very pleasant. Many of the other resorts that we’ve stayed in other states, could take lessons from the excellent staff @ the Golden Arrow.

    Thank you as always, and to confirm our love of yr resport, we will be there tomorrow through sunday :)

    With best regards
    Tom Gorman

  32. Dave Buchbinder says:

    My Family and I are looking forward to our 9th straight visit later this month. We look forward to our visit all year and now that it is only a week away we are starting to plan on what to bring with us. The Kayak and fishing poles are a gimme and the hiking boots are a necessity.

    The pictures of the Beach area look great after the renovation.

    See you in a week.

    Dave, Carol and Andrew Buchbinder

  33. Richard says:

    The resort was wonderful, being here, cannot wait for next year. Keep up the beautiful environment. What a pleasure.

    The Gusman family

  34. Cynthia says:

    Nicest hotel I have ever stayed in. Very nice and clean and beautiful.

    Thank you,
    The Delisle’s

  35. Marcia Parsons says:

    Just wanted to thank everyone at the Golden Arrow for another wonderful Summer! I made three visits this year, and staying with you is always a delight. For those who enjoy Rich’s blog, I thought you’d like to know how helpful he is in person. Last week he found a corkscrew for me at 11 PM- what a guy! Thanks Rich!

  36. Jennifer says:

    I wanted to leave a comment on my stay at the Golden Arrow. We were only there for one evening, but it was so enjoyable. In fact, it is rare that you get even more than you expect and that’s what happened. Your location was ideal, in the middle of the village on right on Mirror Lake. We loved relaxing on our balcony in the evening and watching the ducks. The fact that you have decided to go green is great and I even loved the shampoo and lotions you had available. We had breakfast at your restaurant in the morning and the pancakes with real syrup were great! I know if ever want to spend the more time in Lake Placid, I will seek you out again.

    Thanks for the wonderful stay,
    Jennifer Ibex

  37. J. Paddock says:

    Exceeded all of our expectations. What a view! What a comfortable, pretty room. Thank you for everything!!!

  38. Christine Heinrich says:

    Dear Golden Arrow Lakeside Resort,

    After out first visit to Lake Placid and Golden Arrow, we are so happy to say that we had a terrific time. We stayed for 5 nights in the Algonquin Suite with our 4 year old daughter and 1 year old son. The suite was perfect for our needs along with a breath taking view! We would like thank everyone at Golden Arrow and Lake Placid who provided guidance to have such a fun and amazing experience, expecially with the little ones. I can not wait to return. Maybe I will make it a trip with the girlfriends.

    Have a great rest of the year!

    Sincerely,
    Christine Heinrich and family
    Cary, Illinois
    date of stay 9/21/09-9/26/2009

  39. Tom & Cathy says:

    Tom and I would like to thank you and your staff for a wonderful 2 days. When we entered we were welcomed by your staff and wished a Happy 36th Anniversary. That was so thoughtful from the young girl that checked us in.

    Also the gift bag was so very thoughtful, and the wine was very nice. We will cherish our napkin holders always.

    Thank you all for your warm wishes for our anniversary. There was not one of your staff that did not have a smile and a hello for us wherever we were in the hotel. The food at the restaurant was really good.

    Also, thank you to our housekeeper for a very clean room the bathroom was “so” clean as the rest of the room.

    Again hope to see you next year. God Bless you all.

    The Barker Family

  40. Phil Barry says:

    My second stay at your hotel in 4 weeks!
    Very pleased both times.
    Friendly, helpfull staff.
    Clean rooms!!!!!
    Comfortable beds.
    Great view and the location can’t be beat in Lake Placid.
    See you again (soon I hope),
    Phil

  41. Joyce says:

    I just wanted to send a few lines to let you know how much we enjoyed our stay at your hotel (room 515 10/13-10/15, 2009). The room was clean and beautiful and the staff was very friendly and helpful. As soon as I can get a few more days off, I hope to return again.

    Thank you
    The Huntley’s

  42. Dorothy says:

    Dear Golden Arrow:

    Thank you for the most memorable “Skate America”. Due to your lovely rooms and wonderful staff we felt like we were staying at a home away from home. We appreciated the kindness of your staff driving us to the arena and back “home” again-they were true life savers! Thank you again for all your kindness.

    Sincerely,
    Ms. Kamps

  43. Stephen says:

    I want to take a few minutes to thank you for your great hospitality this past weekend. My family and I arrived Saturday morning and was upgraded to the Cloudsplitter Suite due to lack of availability due to hockey teams in-house. The room was amazing. This was our first overnight trip with both our 2 yr old and 3 month old. Because of the king bed and the wood fireplace (and the light snow falling over the lake) my wife and I were able to share some romantic time after the kids fell asleep. Our 2 yr old slept in the trundle bed for his first time ever in an adult bed. He was so excited that he didn’t have to sleep in a Pack N’ Play like his baby brother. He is now a “big boy” because he slept in a “big boy” bed. The room was a hit with everyone in our family.

    The indoor pool was also a big hit because it was so cold outside and we could not really enjoy walking along Main Street with the kids. This offered us something to do besides sitting in the room with the 2 yr. old going stir crazy.

    Again, thank you to you and your staff who helped us have a great weekend. It could have easily gone the other way with the weekend ruined. This was our second stay at the Golden Arrow, and because of the hospitality we received this weekend, will not be our last. We will also be sure to tell friends about your wonderful resort.

    Working in a customer service oriented industry I know that we rarely get to hear the praise because it’s easier for people to give us the negatives. That’s why I wanted to make sure to let you know of our great experience.

    Happy Holidays!!
    The Cupp Family

  44. Melissa Breakwell says:

    My partner and I stayed at your resort a couple of years ago in the summer, and our experience was so good, we are coming back for Christmas this year! I work for a hotel company and frequently train front line groups in improving their customer service skills and have used an experience from your hotel as an example of stellar customer service. One particular moment was the pinnacle of our stay and one that I will never forget.

    We got up in the morning and prepared to go out and sit by the lake to read for a while; when we walked out of our room, there was a room attendant with her cart there. She greeted us, and we replied, ready to continue on our way. She pulled out a daily sheet to share with us the estimated temperature of the day and what a wonderful sunny one it would be. She then continued to tell us that when we needed fresh towels to plop the old ones in the basket, to which she pointed, and beside it to pick up new ones. Also if we got bored with sitting in the sun, she believed that there was still a band playing in the town sqaure that was free so that we could go down there and enjoy music for a while. She ended her 20 second chat with “Oh, it looks like you are going to have a wonderful day, do enjoy it!”. There were shivers up my spine to think that a normally quiet room attendant would be so friendly and gregarious! As a trainer of hospitality of many years, it almost brought tears to my eyes. Clearly this family has done wonders to keep their associates focused on the customer and realize who really pays their salary.

    Your guestrooms, services, facilities, and amenities and outstanding (and makes me proud to stay with a GREEN hotel!), which would make me choose you again – what sealed the decision was this 20 second conversation. Her engagement of us as guests made me want to enjoy your resort as often as possible!

    I can’t wait to see the new restaurant and experience the new pool facilities. Thank you for setting the new standard for customer service!

    To those who have not chosen a location for Lake Placid, don’t look any further – this is better than home!

  45. Bob says:

    My wife and I have spent a great deal of time over the past 35 years camping in the Adirondacks/Lake Placid region of New York State. When we are not camping, we like to stay in a warm and friendly place. Therefore we always stay at the Golden Arrow. It is family run with the family very visible in Lake Placid, New York, the site of the 1932 and “the miracle on ice hockey team” of the 1980 Winter Olympics. The family and its staff makes us feel at home. You go out of your way to make us feel welcome and comfortable. No request is too big. Your slogan is “The only thing we overlook is the lake.” That is so true. We would like to pick up your hotel and staff, put it in our suitcase and take it wherever we travel.

  46. Kevin says:

    We stayed there this past weekend and could not of have more accommodated. Everything was perfect, the room was clean and comfortable, quiet. The staff was very gracious and helpful and the view was awesome.

    This was our first time, and I am going to make attempts to come here again.

    Thank you for making our 21st wedding anniversary a memorable stay.

  47. imeng says:

    The indoor pool was also a big hit because it was so cold outside and we could not really enjoy walking along Main Street with the kids. This offered us something to do besides sitting in the room with the 2 yr. old going stir crazy.

  48. Susan says:

    I want to commend you on your facility and staff it was all excellent through my entire stay.
    The room and location, pool area, lounge, exercise gym, beach, parking, and mall excess was all first class. Plus the restraurant “Generations” was beautiful and the food was especially I enjoyed – one of your famous omlets with fresh fruit what a surprise everything was excellent. The minute from checking in at the reception desk I could tell I was in a warm, and friendly and first class resort. Especially I want to commend your staff – everyone was more than willing to help with any questions or directions and they all had a smile on their faces no matter what time of day it was. I stayed in Room 217 and I truly want to commend our housekeeper – she was excellent (sorry I failed to get her name) but she was soooo pleasant and did an excellent job and always was friendly, more that willing to help with anything and always had a big smile on her face. I just wanted to “Thank You” all for such a very good job.
    My next trip to Lake Placid will without hesitation be spent at your resort and I am telling everyone I know to go spend at least a weekend there with all of you.
    Thank you sooo very much – I truly enjoyed it, Susan

  49. Bonnie says:

    I just wanted to share with you and your team how happy we are to have spent some vacation time at the Golden Arrow. Our room was comfortable and quiet. The facility was impeccably clean. I loved the lake and the boating amenities you provide to the customers. The Generations restaurant was pleasant and the employees were all very friendly.

    I would and have recommended your hotel to all of my friends and relatives and I would not hesitate to return in the future.

    Thank you for making our visit a very memorable one.

    Bonnie S. Durante

  50. Nelson says:

    To the Golden Arrow Hotel Management and Staff:

    On Tues. Aug 24th, my wife and I returned for a short stay at the Golden Arrow. Our prior stay had been on Aug. 24th, 1965 as part of our wedding trip. We decided to revisit the Golden Arrow as we were celebrating our 45th wedding anniversary. What a wonderful stay we had this visit, possibly even better than our first stay. As always the views of the lake are the best from the Golden Arrow and no one could expect anything better from the staff. We felt that every staff member was trying to make our stay a perfect one. The people at the reception desk were great with their welcome and we do not know who to thank for the room upgrade, the bottle of wine, the photo notes, the chocolates and other items in the little bag; we appreciate all these items. Our short stay was a delightful and our return will be soon; thanks to everyone at the Golden Arrow Hotel. Hope to see you all soon.

    Thank you,
    The Nelsons

  51. Barb says:

    Just wanted to say thanks for a great stay at your lovely Resort. As for the going green ever think of planting herbs on the roof top near the restaurant?

    Looking forward to visiting again next year.

    Thanks
    Barb

  52. Mary says:

    Just came home from our yearly trip to Lake Placid. We have been staying at your hotel for the past several years for many reasons: great staff, beautiful views (especially from the lobby), comfortable beds etc. As nice as those things are, it is your commitment to the environment that makes us loyal customers. Thank you for taking the extra steps to be sure your operation is as sustainable as possible!!!

    Thanks
    Mary Lou and Joseph

  53. Debbie & Craig says:

    To the Golden Arrow staff and management,

    We just returned home after a fantastic weekend at your hotel. I cannot say enough about your facility! We asked for a “room with a view” and you did not disappoint us! Our deluxe room faced Mirror Lake and it was so amazing to wake up and see that beautiful view of the lake and the mountains beyond from our balcony! This is our first time at your hotel, but it won’t be our last, we plan on coming back year after year, and even in between that!!
    The staff in the Generations restaurant was so nice and friendly and the food was very good! We also want to send a special thank you to the two ladies at the “Straight Shot” bar , I’m sorry I can’t remember their names but I learned that not all martini’s are disgusting! ha ha.. It was an enjoyable night!

    We look forward to seeing you in the spring of next year, if not sooner!

    Debbie and Craig
    Albany, NY

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